Job Description

Job Title Technical Lead - Marketing IT (MarTech)

Location Dublin, California (Onsite)

Duration long term

W2 Role

Job Description

The Technical Lead will be responsible for guiding developers, coordinating with vendors/SIs, and ensuring high-quality delivery of solutions across CRM/CDP, Loyalty, ESP, Consent Management, Customer Experience, Marketing and Customer Data Analytics, and AI/GenAI initiatives.

This key resource will serve as the bridge between architecture and execution, ensuring that designs are translated into scalable, secure, and maintainable solutions.

Key Responsibilities:

Technical Leadership

• Lead the technical implementation of CRM/CDP, Loyalty, ESP, Consent, and Analytics platforms.
• Translate solution architecture and design documents into actionable technical tasks for development teams.
• Review code, configuration, integration workflows, and data pipelines to ensure quality and compliance with standards.

Development & Integration

• Guide the development of APIs, microservices, and ETL/ELT pipelines (Snowflake and MarTech integrations).
• Oversee configuration and customization of CRM, Loyalty, and ESP platforms.
• Support development of customer portal and mobile app integrations (identity, loyalty, personalization).
• Ensure seamless integration between retail systems, POS, marketing and analytics platforms.

Vendor & Team Coordination

• Work closely with vendor technical teams and SI partners, reviewing deliverables and resolving issues.
• Mentor internal developers and offshore teams to build technical capability.
• Act as the primary technical escalation point during delivery.

Operational Excellence

• Support the setup of DevOps pipelines, CI/CD, and environment management.
• Ensure monitoring, logging, and observability are embedded in delivered solutions.
• Drive adherence to data security, compliance (GDPR/CCPA), and enterprise IT standards.

Continuous Improvement

• Identify opportunities for automation, optimization, and innovation.
• Contribute to reusable frameworks, integration templates, and best practices.
• Evaluate new technologies, tools, and methods for relevance to MarTech delivery.

Qualifications:

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field required.

Experience:

• 8+ years of IT experience, with at least 4+ years in technical leadership roles.
• Strong hands-on experience in CRM/CDP, Loyalty, ESP, and Consent Management platforms.
• Proven track record in data integration, API development, and Snowflake-based analytics solutions.
• Experience leading global development teams and managing vendor deliverables.
• Retail experience strongly preferred.

Skills & Competencies:

• Expertise in integration technologies (REST APIs, GraphQL, middleware, ETL/ELT).
• Proficiency in data modeling, SQL, and Snowflake or similar cloud data platforms.
• Strong understanding of DevOps, CI/CD pipelines, and cloud-native development (ex - Azure).
• Solid knowledge of data privacy, security, and consent management principles.
• Strong problem-solving skills, attention to detail, and ability to lead technical discussions.
• Excellent communication and mentoring skills.

Certifications (preferred)

• Loyalty Platforms.
• Snowflake or equivalent data engineering certifications.
• Azure or equivalent cloud platform certifications.
• Privacy-related certifications are a plus.
• Scrum/Agile certifications are a plus.

Requirements added by the job poster

• Bachelor's Degree
• 4+ years of work experience with Snowflake Cloud
• 5+ years of work experience with Microsoft Azure
• No need for visa sponsorship

Akshit Sisonia - Sr. Technical Recruiter

Email - akshit@stellentit.com LinkedIn - linkedin.com/in/akshit-s-97297125a

STELLENT IT A Nationally Recognized Minority Certified Enterprise

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