Job Description

Job Summary:

Job Description

“We Power the Magic!” That’s our motto at Disney Experiences (DX) Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

Job Summary

The Sr Business Intelligence Analyst is a critical member of the for DX Technology Availability and Operations Group.  They are responsible for building and maintaining dashboards, identifying potential KPIs based on available data, and performing analytical and interpretive analysis of existing data to help highlight trends and opportunities for improvement. This role will apply expertise in building dashboards across multiple platforms (PowerBI, Grafana, etc.), manipulation of data in tools like Excel, and partnership with key data/reporting stakeholders and partners to ensure the program is providing meaningful insights while not replicating or contradicting other available reports.

Responsibilities

• Builds and maintains dashboards in PowerBI and/or Grafana that display accurate, relevant, and meaningful metrics.
• Evaluates desired KPIs/metrics by determining if appropriate data is readily available and analyzing existing data to determine whether a meaningful story can be told.
• Partners with existing internal reporting experts to ensure clear direction and division of work to avoid overlap and conflicts.
• Assists leadership with creation of report-outs/presentations to share identified trends/opportunities.
• Acts as liaison with members of other reporting teams to ensure consistency of how metrics are calculated and how data is categorized; addresses gaps that are identified to ensure alignment.
• Creates concise and accurate documentation of dashboarding that: assist consumers with interpretation; provides partners with transparency of what is reported and how it is tabulated; and ensures internal supportability by clearly documenting processes and queries.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
• 5+ years’ experience creating and maintaining dashboards in PowerBI  or other business intelligence tools (experience w/ dashboards in Tech-related field preferred). 
• Proven experience providing data analysis (basic calculations, data manipulation, trending, graphs, statistical analysis, etc.) via PowerBi, Excel or similar tools.
• Proven experience creating presentations that tell a coherent story and match the level of audience up to and including executives.
• Strong interpersonal and communication skills with a track record that demonstrates the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment.
• Excellent organizational and time management skills that enable working in a fast-paced team that is self-motivated to independently complete tasks on multiple projects simultaneously.

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