Remote Junior Dispatcher for Non Emergency Medical Transportation (NEMT) Job at Non Emergency Medical Transportation, Massachusetts

R0xVSnNxL2dYTHY2MkFuTjdSdmRHa3BXOWc9PQ==
  • Non Emergency Medical Transportation
  • Massachusetts

Job Description

Salary: $300-$800 per month + bonus. 
Location: Remote
Schedule:  Form 11 am to 7pm EST (New York Time)  (8 hour shift), Monday to Friday with every other weekend availability.

RESPONSIBILITIES:
Scheduling: 
- You will schedule vehicles to pick up and drop off clients to their medical appointments 
- You will inform drivers of their assignments for the day and/or week. 
- You must be able to schedule last-minute trips requests and be sure the clients reach their appointments on-time.

Communication: 
- You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur.
- You will be listening and speaking to people by dispatching software and phone. Your ability to listen, speak plainly and communicate effectively will be necessary. 
- You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently. 
- You must be organized, detail-oriented, and able to work well under pressure.

Handling Problems: 
- You will need to resolve any issues or complaints. Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems.  
- You will need to be able to prioritize the most important situations and think quickly on your feet.
- You shound think ahead and anticipate potential problems, such as allowing extra time during stormy weather


Reporting: 
- You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information.


Monitoring Safety: 
- You will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules.
- You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation.
- Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.

 

Job Tags

Remote job, Full time, Shift work, Weekend work, Monday to Friday,

Similar Jobs

GDIT

Hindi Social Media Analyst Job at GDIT

 ...None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Serves as a fluent Hindi social media analyst to cover related area(s) of regional focus, culture, or language supporting a program in Tampa, FL. Native-level... 

Penn State Health

Staff Physician - Addiction Psychiatrist Job at Penn State Health

 ...Health is seeking faculty physician candidates in the field of Addiction Psychiatry.This position is integrated with a...  ...of Psychiatry and Behavioral Health for Penn State College of Medicine and the Penn State Health Milton S. Hershey Medical Center, we... 

Sagravia

Social Media Manager Job at Sagravia

**Job Summary** As our Social Media Manager, youll develop and implement strategies to boost our brands online presence and engage our audience. Working with the editorial team, youll create engaging content, track performance, and ensure effective cross-platform communication... 

Medsurg Sales Staffing

Bookkeeper/HR admin for medical company Job at Medsurg Sales Staffing

 ...specialprojects to support management. Organize and maintain company records so thatthey are readily accessible. REQUIREMENTS:...  ...excellent Excel and Word skills. Internet,email and office etiquette. Priorexperience involving confidential materials.... 

Caring Senior Service

Immediate Hiring - Part Time Caregiver Job at Caring Senior Service

 ...Caring Senior Service of Kerrville is now hiring experienced Caregivers and CNAs with Weekend Availability! Join Caring Senior Service...  ...We value and celebrate your contributions. ~ Paid Holidays & Time Off: Enjoy work-life balance with paid time off. ~1:1...