Job Description

Duties & Responsibilities:

• Monitoring Facility: Regularly patrol the parking garage to ensure compliance with parking regulations, monitor for any suspicious activity, and maintain cleanliness and orderliness of the premises.
• Customer Service: Greet patrons, answer inquiries, and provide assistance with parking directions, payment methods, and other related queries. Offer courteous and helpful service to enhance the overall customer experience.
• Opening and Closing Procedures: Perform routine checks and tasks during opening and closing hours, such as ensuring all gates and entrances are functioning properly, lights are operational, and security systems are activated or deactivated as needed.
• Event Support: Assist with coordinating parking logistics for special events or occasions held at the facility, including directing traffic, managing overflow parking, and providing guidance to attendees.
• Safety Reporting: Immediately report any safety hazards, malfunctions, or incidents to the appropriate authorities and follow established protocols for addressing emergencies or security concerns.
• Record Keeping: Keep accurate records of daily transactions, parking occupancy rates, and any incidents or issues encountered during the shift. Ensure that all required documentation is completed promptly and accurately.

About Morgan State University

Morgan State University is the largest historically black college (HBCU) in Baltimore, Maryland and is Maryland's designated public urban university. Our University offers a dynamic and vibrant environment that encourages a culture of contribution and collaboration. We are always looking to expand our network of professionals who are committed to excellence and strive to provide the best environment for our students.

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