Job Description

Role: Desktop Support Engineer

Location: WOBURN, MA (Day 1 onsite )

Mandate Skills:

ServiceNow, Windows OS, Network L3

Any Certifications, Required

Detailed JD:

• Must be self-motivated and a self-starter.
• Need at least 5+ Years of experience candidates and support L3 Level.
• ServiceNow experience required.
• At least 2 years of experience in an information technology role or related discipline
• At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis
• At least 2 years of experience with maintenance and repair of computer hardware
• Microsoft Active Directory applications
• Business software applications, including Microsoft Office Suite
• IT Service Management ticketing tool such as ServiceNow, preferred
• Manufacturing environment, preferred

Important Notes:

• Candidate needs to support 3 parker locations WOBURN, MA, Hudson, NH and Fairport, NY
• Woburn and Hudson are closed locations and customer will pay travel expense for Fairport. Travel to Fairport is expected 3 to 4 times a year.

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com ."

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