Job Description

The University of Iowa Health Care department of Dermatology is seeking a Clerk III to perform, under general supervision, clinic reception utilizing EPIC systems. Coordinate clerical work such as checking patients into and out of the clinic and collection of co-payments. Assembles clinic paperwork for upcoming appointments.

• Performs check-in and check-out duties at the reception desk
• Schedules patient clinic and surgical appointments using EPIC workqueues and In Basket, coordinating with other services as required
• Takes copays and payments for cosmetic procedures and supplies
• Is frequently assigned to assist in the Dermatology Surgery Office, which involves complex scheduling skills in coordinating time-sensitive procedures with other services. Will be assigned to cover surgery scheduling when the primary scheduler is unavailable
• Prepares files for upcoming clinic visits
• Uploads and distributes clinic forms and incoming faxes
• Initiates and processes standardized forms related to area of assignment

The Roy J. and Lucille A. Carver College of Medicine is a highly ranked medical school where students learn to become accomplished clinicians and top-flight researchers and educators. Students come to Iowa to study medicine in a program that uses case-based learning as the basis of their education. With its emphasis on problem-solving skills, early exposure to patients, and enhanced community-based experiences, UI medical students typically earn impressive scores on Step 1 of the U.S. Medical Licensing Examination and successfully “match” with top-quality residency programs around the country.

Pay Grade: 8

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here

Minimum Qualifications

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Desirable Qualifications

• 6 months – 1 year customer service experience
• Excellent verbal and written communication skills
• Demonstrated high attention to detail and problem-solving skills
• Experience utilizing computer software applications (ex. Microsoft Office Suite: including Outlook, Word, Power Point and Excel)

Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 10 calendar days.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

With additional questions, please reach out to Jenniffer Carpe at jenniffer-carpe@uiowa.edu

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