Job Description

Are you passionate about mechanical repair and looking to elevate your career? Do you thrive in a workplace that values hard work, positivity, and outstanding customer service? If so, Chapel Hill Tire is the perfect place for you to grow and succeed.

Why Chapel Hill Tire?

• Growth Opportunities : As our company expands, so do your career prospects. We provide a pathway for you to advance your technical and leadership skills.
• Professional Development (Paid!) : Take advantage of a minimum of 40 hours training each year to keep your skills sharp and stay ahead in your field as well as any relevant certifications.
• Competitive Pay and Benefits : Earn a competitive pay and benefits package that rewards your dedication and expertise.
• Supportive Team Environment : Work alongside a team that shares your values of hard work, saying “yes,” and delivering exceptional customer service.
• Job Stability : Join a growing company that offers a stable and secure work environment.

About the Role:

We are seeking a courteous, friendly, and professional Automotive Technician dedicated to delivering 100% customer satisfaction. Integrity, attention to detail, dependability, and a commitment to our company values are a must. This mid-level technician role requires previous auto maintenance experience, and related Automotive Service Excellence (ASE) and other certifications are highly valued.

Key Responsibilities:

• Pre-Service Test Drives : Test drive vehicles to verify customer complaints and identify any drivability and other vehicle issues.
• Vehicle Inspections & Diagnostics:  Thoroughly inspect vehicle performance and mechanical/electrical systems to diagnose issues accurately and document wear, damage, or potential issues to recommend effective repairs.
• Quality Parts Replacement : Use only high-quality parts for repairs, maintaining our 3-year/36,000-mile warranty standard.
• Post-Service Test Drives : Confirm repairs and services with a thorough test drive on a predetermined route established by the store manager.
• Thorough Repairs : Recommend and execute repairs that resolve customer concerns, ensuring reliability for up to 3 years or 36,000 miles.
• Routine Maintenance : Perform basic care and maintenance, such as oil changes, tune-ups, flushes, repair and replace brake components, suspension systems, and steering mechanisms.
• Cooling System Maintenance : Service and repair radiators, thermostats, water pumps, and other cooling system components.
• Electrical Repairs : Diagnose and repair electrical systems and components, such as lighting, wiring, and battery systems.
• Advanced Mechanical Work : Perform diagnostics and mechanical repairs, including intricate electrical system troubleshooting.

Other specific repairs and expectations can vary by technician level and experience. We are a full-service automotive repair shop, so we welcome any technician with either the skills to perform or the ability and passion to learn! If you feel like you are missing some experience listed in this post, apply anyways and let us know what you can do!

Requirements

Education and/or Experience : Must meet or exceed standards set by the industry recognized trade organizations. High School diploma or GED preferred. Certification from a vocational school or completion of apprenticeship is preferred. Must have experience and have working knowledge of vehicle diagnostic systems and methods. Technicians must have all of the necessary hand tools needed to efficiently perform the duties as well as an ability and willingness to train others.

License/Certification : Valid driver’s license required. NC Safety Inspection License and enhanced Emissions license is preferred.

Computer Skills: Entry level knowledge of computer equipment and applicable software applications

Reasoning Ability: Ability to manage priorities and be able to adapt to meet the diverse needs of our customers. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

Benefits

Opportunities to advance, clearly defined career paths for Technicians: from tire & oil changes all the way to Master Tech through on the Job Training / Certifications. We also offer Hunter Alignment Training, Michelin Training Institute, Test prep, in house classes, and more! Learning never stops at Chapel Hill Tire. We invest in you by covering the costs of unlimited training time and tools you need to be successful, allowing you to constantly enhance your skills and stay at the forefront of industry developments!

• Accelerated career development
• Paid Certifications
• Health, Dental & Vision insurance Company
• Paid life insurance
• Paid Time Off (PTO)
• Paid Holidays & Bereavement Leave
• Paid Maternity & Paternity leave (concurrently with FMLA)
• School Visitation Leave
• Jury Duty Uniformed Services Leaves of Absence
• 401K with company match & profit sharing

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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